edit my amazon reviews

Product reviews on Amazon tin take a major impact on the buying decisions of potential customers. A product with a high number of product reviews tin can lead potential buyers to purchase with confidence while a scattering of negative reviews could leave that same buyer searching for another option. Agreement how to edit Amazon reviews is important for both buyers and sellers on Amazon.

Related: How to apply negative or funny Amazon reviews to drive more digital sales.

Editing Amazon Reviews as a Buyer

At that place are a number of reasons why you lot might be searching "how tin can I edit my Amazon reviews?" every bit an Amazon customer. You might want to change a positive review to a neutral or negative review if something went wrong with your product before long later y'all left a review on information technology. On the other hand, you might want to modify a negative or neutral review to a positive one if a seller went higher up and beyond with great customer service to remedy your effect.

Editing or deleting your review is piece of cake from both your estimator or your mobile app:

Editing or deleting my Amazon review on the calculator

1. Once y'all are on Amazon's main page, click on "Accounts & Lists" in the pinnacle correct corner of the page.
two. Under the "Ordering and shopping preferences" list, select "Your Amazon profile".
three. On this page, yous will see all of your reviews listed under "Community Activity".
4. Click on the iii dots in the superlative right corner of any of your reviews. This volition prompt you to "Edit Review" or "Delete Review". Make your option, and your review will exist deleted or you lot will be brought to the review folio where yous tin can make whatever edits yous would like.

Editing or deleting my Amazon review on a mobile device

1. Open up the Amazon app on your smartphone or tablet.
2. Tap the three lines in the top left corner of the screen to open up a menu and select "Your Account" from this carte du jour.
three. Select "Profile" from the "Personalized Content" section.
4. Navigate this page until you find the "Community Activity" section, which has all of your reviews listed underneath it. Tap the three dots in the top right corner of the review you desire to edit or delete, and you volition exist prompted to practice so.

Editing my Amazon reviews as a Seller

Editing Amazon Reviews as a Seller

Amazon goes to great lengths to protect the integrity of its product reviews. This means that as long as a review doesn't violate any of Amazon's community guidelines, it is unlikely that the site will agree to remove it. Amazon also protects each customer's right to leave honest and fair reviews and does non permit sellers to inquire buyers to remove negative reviews.

These rules may leave you feeling powerless as an Amazon seller, merely there are steps that you can take to mitigate the effects of negative reviews. Here are some important Do's and Don'ts when it comes to combating negative reviews on Amazon equally a seller.

A Exercise and a Don't When Treatment Negative Amazon Reviews

DO: Asking removal by Amazon if the review violates community guidelines

There are sure instances in which a negative review will be in violation of Amazon'due south community guidelines. In these instances, you tin ask Amazon to remove the review, and customer service may do then upon reviewing it. Some review types that could exist up for Amazon removal include:

  • Comments about competitive pricing found on Amazon or elsewhere.
  • Calumniating content (profanity, harassment, etc)
  • Off-topic comments that aren't specifically about the product (including comments about the seller)
  • Reviews made by a competitor

If you believe that a negative review left on one of your products falls into one of these categories or others listed as illegal under Amazon's community guidelines, contact customer service to ask about having them removed.

automated request review button

DON'T: Enlist the help of a third-political party service promising to remove negative reviews

There are no shortcuts when information technology comes to handling negative reviews as a seller. Your primary courses of action are responding to the review and reporting potentially illegal product reviews to Amazon.

Some websites offer services that claim they can go negative reviews removed at a high success charge per unit. These services autumn under the category of "if it sounds too expert to exist truthful, it probably is". Near of these companies will break Amazon'south rules and contact customers directly in an attempt to get them to remove or change their feedback. These practices could exist traced back to you and result in major consequences, including products beingness de-listed, withdrawal of selling privileges, and in some cases even legal activeness.

Get Ahead of the Side by side Negative Review With FeedbackWhiz'south Review Management and Automated Email Tools

When it comes down to it, the best affair you can exercise for your business is to become ahead of the adjacent potential bad review. The right Amazon feedback removal and review management tool volition requite you the ability to create custom exclusionary lists then that a similar customer who *may* leave a negative review – such as a delayed packet or a returned/reimbursed order – volition not become a product review request from FeedbackWhiz's automated email campaigns.

Negative product reviews are unfortunately a part of life on Amazon. Handle them with grace, learn from them constructive feedback, and continue offering bang-up products and customer service to your customers. In the end, if you practice things the correct way, your positive reviews volition far outweigh your negative ones.

(Editor's Note: This article on editing negative Amazon reviews was originally published on May iv, 2020. It was updated on Dec 9, 2021.)